RESERVATIONS & CANCELLATION POLICY

Reservations are required. If your dog attending day care, attends for a set number of times a week, we suggest that you keep to those days as much as possible. To make a reservation for an alternative day, we strongly recommend you call us at least 48 hours in advance.

Refunds for Daycare and Boarding services are only available if requested at least 72 hours prior to arrival. Requests made after 72 hours are subject to being denied.

Full refunds for the remaining of Daycare and Boarding packages not used, are available in the event of a loss or relocation.

Cancellation without notice/no shows will not be refunded.

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